Couples take months to decide. Be the clinic that never rushed them.
An IVF consultation is not an impulse booking. People read, compare, hope and hesitate, and when they finally write, it is often close to midnight. WyseB answers each enquiry quietly within seconds, keeps in touch at a respectful pace, and books the consultation when the couple is ready. Never before.
Free plan, no credit card. Setup is a guided 30-minute call, and your Meta and Google accounts stay yours.
Be present quickly without making a deeply personal decision feel rushed.
WyseB gives late-night and early-stage enquiries a discreet acknowledgement, keeps the clinic present with carefully approved follow-up, and makes it simple to choose a consultation when the couple is ready.
- Keep every enquiry in one private clinic pipeline
- Use only language your care team has reviewed and approved
- Pause automation on reply and hand the conversation to a human immediately
The most important enquiries arrive quietly, and late.
A couple considering IVF has usually been reading for months before they type a word. When they finally do, what happens in the next few minutes matters more than any ad you run.
Months of research, one careful message
By the time a couple enquires, they have compared clinics, read forums and rehearsed the question. They are not cold leads to be chased. They are careful people waiting to see how you respond.
A sales script would be the wrong answer
"Any update on your enquiry?" works for gym trials. Here it can feel intrusive, and it spends the trust the couple arrived with. Follow-up has to inform, never push.
Midnight is when the questions come
After the house goes quiet is when people search, and when they finally write. An enquiry that waits for your front desk to open has spent eight hours feeling ignored.
A patient journey that stays gentle, private and consistent.
05Nurture
Unhurried check-ins on days 0, 1, 3, 7 and 14, written to be useful rather than persuasive. The sequence pauses on its own the moment the couple replies or books.
How Nurture works →04Reply
Every enquiry gets a calm, private WhatsApp reply within seconds, whatever the hour. When the couple writes back, your counsellor continues in the team inbox.
How Reply works →07Schedule
Consultations placed by your own time rules, a reminder before each one, and a link that lets the couple quietly move the appointment from their phone. No app, no login.
How Schedule works →10Call Insights
Every counsellor call logged on the couple's timeline with its outcome, so nobody at your clinic ever asks a question the couple has already answered.
How Call Insights works →What fertility specialists ask us
Who can see these enquiries?
Only your clinic. Enquiries are stored for your practice alone, never sold and never shared. You can export or delete any record whenever you choose.
Will automated messages sound like marketing?
Every message is approved in advance, word for word, so it reads the way your clinic speaks: warm, unhurried, informative. The sequence stops the moment the couple replies, and opting out is always one message away.
Our patients take months to decide. Can software respect that?
That is exactly what paced follow-up is for: a light touch across the first two weeks, then quiet. The timeline keeps every message, call and booking, so when the couple returns in month three, your counsellor picks up with full context instead of a blank screen.
See an enquiry handled the way you would want your own handled.
The live demo follows one enquiry from a quiet midnight message to a booked consultation: answered gently in seconds, followed up without pressure, scheduled without a single awkward phone call.