Two people decide. One conversation has to hold both.
The student messages after tuition. The father calls during his lunch break and asks the same thing in different words. Between them sits a decision about the next four years, taken slowly, around board exams and shift timings. WyseB answers both within seconds, keeps every message and call attempt on one timeline, and lets the family move a session without six texts.
Free plan available, no credit card. Guided 30-minute setup call. Live in 48 hours.
The work is one to one. The enquiries never are.
You are in a room with one family for an hour at a time. Outside that room, two members of another family are asking the same question on two different phones, and a third is waiting for a Saturday you have already given away.
One family arrives as two enquiries
The parent fills the form, the student sends a DM an hour later. Two numbers, two entries, and whoever calls first repeats a conversation the family has already had. Neither of them can tell you were the same practice.
Sessions move around school and shifts
A Saturday slot survives until a unit test, a duty roster or a wedding lands on it. The reschedule takes six messages, and the session nobody refixed is the one where the family drifts to another counsellor.
The gap between asking and deciding is months
Parents enquire in September and act after the boards. Following up by hand across that gap does not happen while you are counselling, so the enquiry you answered best in September is closed by whoever was still visible in March.
Stay reachable to a family that decides slowly and reschedules often.
04Reply
Student or parent, whoever writes first hears back within seconds while you are still in a session. The moment they answer, the thread is in your inbox and you continue in your own words.
How Reply works →07Schedule
Sessions placed inside the hours you actually counsel, day by day, with a reminder before. When school gets in the way, the family picks a new time from a phone link. No app, no login, no ping-pong.
How Schedule works →05Nurture
Days 0, 1, 3, 7 and 14, spaced so a family thinking it over never feels chased. It pauses when anyone replies or books, and it can be resumed after the exams are done.
How Nurture works →10Call Insights
Every attempt to reach a parent is logged on the lead timeline through Exotel calling, so you open a session knowing what was already said and who said it.
How Call Insights works →What counsellors ask us
This is a personal service. It should not feel automated.
Only the first message is sent for you, and you write it. It says what the family asked about and offers a time to talk, nothing more. From their reply onward every word is yours, in your inbox. Follow-ups sit days apart, stop when anyone replies or books, and any lead can opt out with one message.
My practice is just me.
Then it is built for you. It answers while you are in a session, rebooks the family that cancelled on Sunday night, and keeps every message and call attempt for a household on one timeline so you never walk into a session cold. Setup is a guided 30-minute call, and the free plan needs no credit card.
Do parents mind being messaged on WhatsApp?
It is already where they talk to the school, the tuition centre and each other. What they mind is a message that reads like a broadcast. Yours names the stream the child asked about and offers a slot to discuss it, and when they reply it reaches you, not a queue.
See one family go from a late message to a session that happens.
The live demo follows a single enquiry: answered in seconds, warmed while the family thinks, booked into your hours, and rebooked when the call is missed.