Agent 04 of 11. Convert

Whoever answers first wins the booking. That is now you.

The same enquiry lands with you and two competitors in the same minute. WyseB sends the first WhatsApp within seconds of capture, on an approved template that delivers even at midnight, so by the time anyone else wakes up, the lead is already talking to you.

Secondsto first WhatsApp 24/7nights, Sundays, festivals 100%of leads get a first reply
Reply agentFirst to answer, every time
ON DUTY
11:42 pm Lead handed over by CaptureRohan S. Campaign: Teeth Whitening NEW
11:42 pm Approved template delivered8 seconds after capture, outside the 24h window SENT
11:47 pm Lead replied"Is the first visit free?" REPLY
11:47 pm Moved to the team inboxFull history attached, a human takes over HUMAN
The problem

The lead you paid for is talking to your competitors right now.

Speed-to-lead is not a vanity metric. The average enquiry goes to two or three businesses at once, and the first real answer usually takes the booking.

First answer wins

A lead comparing three clinics does not wait for the best one. They go with the one that responded while they were still interested. Being second by an hour is the same as being last.

After-hours leads die by morning

Most lead-ad taps happen at night, when people finally sit down with their phone. An enquiry at 11 pm answered at 10 am is not a follow-up, it is an apology.

Your staff cannot type while working

The dentist has both hands busy. The front desk is on a call. The trainer is mid-session. Nobody can drop everything to answer WhatsApp within a minute, all day, every day.

Why Reply is different

Fast, useful, and out of the way the moment a human is needed.

Approved templates always deliver

The first message goes out on a Meta-approved template, so WhatsApp delivers it even outside the 24-hour customer service window. The window rules are handled automatically; you never think about them.

delivers even outside the 24h window

It answers the actual question

The reply matches the campaign the lead came from, speaks to what they asked on the form, and offers a time to talk. Not a generic "thank you for your enquiry, we will get back to you".

an answer and a time, not an autoresponder

A human takes over on reply

The instant the lead writes back, the conversation lands in your team inbox with the full history attached. The agent opens the conversation; your people close it.

handoff on the first reply

Every message on one timeline

The template, the lead's reply, and everything your team says afterwards sit on the lead's timeline next to their calls and bookings. Whoever picks up the thread knows the whole story.

the whole thread, one timeline
The loop

From capture to conversation in four steps, the first three in seconds.

The handoff

The Capture agent creates the lead and passes it straight to Reply. No queue, no batch, no waiting for the morning shift.

TRIGGER lead_created
from: Capture agent
stage: New enquiry

The template

An approved WhatsApp template is chosen to fit the campaign and the lead's form answers. Approved means it delivers, day or night.

MATCH template_chosen
type: approved
24h window: not needed

The send

The first message reaches the lead while they are still holding their phone. Your business has answered before anyone else has noticed.

SENT whatsapp_message
elapsed: 8s
status: delivered

The conversation

The lead writes back and the thread moves to your team inbox with everything attached. A human continues, and the timeline keeps recording.

REPLY received
moved: team inbox
next: your team

Watch the first reply go out in the live demo.

The demo runs on the real product. See a lead arrive, watch the approved template deliver in seconds, and see the conversation land in the team inbox the moment the lead writes back.

First reply in seconds Approved WhatsApp templates A human takes over on reply Free plan available